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GDPR Compliance Statement

Last updated: July 14, 2026

Our Commitment to GDPR

fell-juniper is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable UK data protection laws.

Data Controller Information

fell-juniper acts as the data controller for personal information collected through our website and services.

Data Controller: fell-juniper
Address: 42 Riverside Business Quarter, Manchester, M15 4FN, United Kingdom
Email: [email protected]

Lawful Basis for Processing

We process your personal data only when we have a lawful basis to do so:

Contract Performance

Processing is necessary to fulfill our contractual obligations when you book equipment rental services.

Legitimate Interests

We process data for legitimate business interests, including:

  • Responding to enquiries and providing customer support
  • Improving our services and website functionality
  • Protecting against fraud and maintaining security

Legal Obligations

We process data to comply with legal requirements, such as tax and accounting regulations.

Consent

For marketing communications and non-essential cookies, we obtain your explicit consent.

Your GDPR Rights

Under GDPR, you have the following rights:

Right to Access

You can request a copy of the personal data we hold about you.

Right to Rectification

You can ask us to correct inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data when it's no longer necessary for the purposes it was collected or when you withdraw consent.

Right to Restrict Processing

You can request that we limit how we use your personal data in certain circumstances.

Right to Data Portability

You can request a copy of your personal data in a structured, commonly used format for transfer to another controller.

Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on consent, you can withdraw it at any time.

Right to Lodge a Complaint

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Staff training on data protection

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Rental booking records: 7 years (accounting and legal requirements)
  • Marketing consent records: until consent is withdrawn
  • Website cookies: as specified in our Cookies Policy

International Data Transfers

We primarily process data within the United Kingdom. If data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses.

Automated Decision Making

We do not use automated decision-making or profiling that produces legal or similarly significant effects.

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify the ICO within 72 hours and inform affected individuals without undue delay.

Contact Information

For questions about our GDPR compliance or to exercise your rights:

Email: [email protected]
Address: 42 Riverside Business Quarter, Manchester, M15 4FN, United Kingdom

Supervisory Authority

Information Commissioner's Office (ICO)
Website: www.ico.org.uk
Telephone: 0303 123 1113

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Equipment specifications and availability may vary. Pricing is subject to event location and duration. We recommend consulting with our team to ensure equipment suitability for your specific venue requirements. Results and experiences may differ based on usage conditions.

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